Cancellation Policy
Cancellations and Rescheduling – All Appointments
We kindly ask for a minimum of 24 hours notice to cancel or reschedule an appointment. This allows us to manage our schedule and accommodate other clients with the same level of exclusivity and care. For cancellations or rescheduling requests made less than 24 hours before the appointment, the full fee for the appointment will be payable.
Missed Appointments – All Appointments
In cases of no-shows without prior notification, the full treatment fee for the appointment will be payable. We carefully prepare for each appointment, and a missed session without notice prevents us from extending our services to other clients.
Consideration for Unforeseen Circumstances – All Appointments
We understand that life can be unpredictable. Please inform us at your earliest convenience if you have any extenuating circumstances. We will consider these situations sympathetically and try our best to accommodate your needs.